Day 2 and 3 of Dale Carnegie Action Plan

Part 2 is on the 4 techniques to analyse worry:

1. Get the facts

2. Analyze the facts

3. Reach a decision and act on it

4. When one is worried, answer the following questions:

     - what is the problem?

     - what is the cause?

     - what are all possible solutions?

      - best solution?

I have also read part 3 on breaking the worry habit. In gist, it is to:

1. Keep busy

2. Not to sweat over small things

3. Use the law of averages

4. Accept the inevitable 

5. Have a stop-loss to limit worry

6. Let bygones be bygone 

I also getting better with the 4 principles on people skills.

1. Smile and the whole world smile with you

2. Begin in a friendly way.

3. Give honest, sincere appreciation

4. Become genuinely interested in other people

These are great techniques. Today, I have gotten great service from a restaurant with them. The cashier had cheerily told me that I could exchange my reward points expiring at the end of the month for some confectionary items. This stuff works like magic!

Adding another 2 to the list are

1. Don't criticize, condemn or complain

2. Be a good listener